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Supplier Information
Commission:
12%
Register here: https://booking.theexcellencecollection.com/en/bookcore/agency/alta/ | Enter agency information: Heirloom Travel Co, 40642 Guillemont Ln, Magnolia, TX 77354. | Put your email in the email box. | Tax Information: Select "CLIA" and enter 00049102. | New accounts will be validated in 72 business hours. You will receive an email from The Excellence Collection with the subject line "Welcome to The Excellence Collection Booking Portal".
Registration Info:
Additional Resources
Contact Information
Phone Number:
866-211-6223
BDM:
Luis Tello: affiliates1@theexcellencecollection.com | Contact Center: 866-211-6223 | Affiliate Support: affiliates.support@theexcellencecollection.com | Seasons Tours Mexico: transfers@seasonstours.com | Seasons Tours Punta Cana: transfers.domrep@seasonstours.com | Seasons Tours Montego Bay: transfers.jamaica@seasonstours.com | Concierge Contacts: Excellence Coral Playa Mujeres - coralplayamujeres@excellenceresorts.com; Excellence Playa Mujeres - playamujeres@excellenceresorts.com; Excellence Riviera Cancun - rivieracancun@excellenceresorts.com; Excellence Punta Cana - puntacana@excellenceresorts.com; Excellence El Carmen - elcarmen@excellenceresorts.com; Excellence Oyster Bay - oysterbay@excellenceresorts.com; Finest Playa Mujeres - playamujeres@finestresorts.com; Finest Punta Cana - chiefconcierge.fpc@finestresorts.com; Beloved Playa Mujeres - reception@belovedhotels.com. | Weddings Sales: Finest Playa Mujeres, Christine Carles - groups1@theexcellencecollection.com; Finest Punta Cana, Beverly Caicedo - groups2@theexcellencecollection.com; Excellence Riviera Cancun & Excellence Punta Cana, Yery Fernandez - groups4@theexcellencecollection.com; Excellence Playa Mujeres & Excellence El Carmen, Gledys Montano - groups7@theexcellencecollection.com; Excellence Coral Playa Mujeres, Beverly Caicedo - groups2@theexcellencecollection.com. | Include when contacting wedding team: Travel Agent Name, Travel Agency Name, Bride and Groom full names, resort, preferred wedding date + at least one alternative date, wedding type (Symbolic or Legal), number of guests (min/max and whether children will attend).
Email:
Heirloom Notes
Important wedding/team notes: Wedding Sales team responds first come, first served within 7 business days. Bride and groom plus 90% of total wedding guests are required to stay at the resort. Guests not staying on property must be reviewed with the wedding coordinator; policies/fees vary by hotel. Confirm with the Wedding Sales Executive how many days in advance the couple must arrive before booking accommodations/flights. Groups require 5 rooms for a minimum of 3 nights; group rates are room-only. Do not book rooms before confirming the group, or prior reservations cannot count toward group perks/concessions and cannot be rebooked. | Resources: | Guide on Booking Direct: https://05e57498c754ef16a357-dd35090954f9d016e24fbeadadc8a8f7.ssl.cf1.rackcdn.com/u/medioa-tools/travel-professionals-/The-Excellence-Collection_How-To-Book-Direct_October_2023.pdf?gdp=google:1910274 | Media Tools: https://www.theexcellencecollection.com/affiliate-travel-professionals/#media-tools | Site Inspections / TA Rates: https://www.theexcellencecollection.com/affiliate-travel-professionals/#site-inspections-and-travel-agent-rates | Photo Gallery: https://www.theexcellencecollection.com/en/resort-photo-gallery | Webinars: https://www.youtube.com/@theexcellencecollectiontra7922 | Facebook: https://www.facebook.com/groups/theexcellencecollectiontravelprofessionals | Instagram: https://www.instagram.com/excellencefortravelagents/ | YouTube: https://www.youtube.com/@excellenceresorts | iOS App: https://apps.apple.com/us/app/the-excellence-collection/id1519562027 | Android App: https://play.google.com/store/apps/details?id=com.dapper.excellencecollection&hl=en&gl=US | Wedding Booking Process: https://05e57498c754ef16a357-dd35090954f9d016e24fbeadadc8a8f7.ssl.cf1.rackcdn.com/u/medioa-tools/travel-professionals-/WEDDINGS-BOOKING-PROCESS-2024.pdf_affclk=adn:3817:173043:Cj0KCQjwn9CgBhDjARIsAD15h0B9PrkHIX53c69ybl56vYDeZaWoXTUi9E204uguFamMHKfbi7ZE-jgaArAHEALw_wcB:8002y1:www_google_com&gdp=google:2588857
The Excellence Collection
All Inclusive
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