Before booking, ensure the secondary phone field in your account is filled out with your phone number and that the email address listed is your HTC email. When booking online, confirm your phone number pulls into the secondary phone field so the system ties your account to the booking. If booking by phone, tell the rep to add the secondary phone field so your account links correctly. Cruise lines may not reliably send final payment reminders; agents are responsible for tracking dates and notifying clients. Resources: How to Make a Booking; Transfer Form; Deck Plans; NCL University; Military Appreciation Program; Accessibility Assistance; Guest Special Needs Request Form after booking; CruiseFirst Program; CruiseNext Program; Weddings.