top of page
Supplier Information
Commission:
Cruises 10%; pre-booked hotel/packages/ground transfers/shore excursions/specialty restaurants/spa treatments/beverage packages/stateroom celebration amenities 5%; traveler insurance 10%.
Email admin@heirloomtravel.co with the subject line 'MSC Registration'. You will receive an email within 1 business day from admin with your login information. Travel Agent Website: www.mscbook.com. Consumer Site: www.msccruisesusa.com.
Registration Info:
Additional Resources
Contact Information
Phone Number:
Individual Reservations: 800-666-9333
BDM:
Groups: mscgroupadvocates@msccruisesusa.com; Special Needs: specialneeds@msccruisesusa.com; Post-Cruise Needs: postcruisesupport@msccruisesusa.com
Email:

Heirloom Notes
Commission rates: Cruises 10%; pre-booked hotel, packages, ground transfers, shore excursions, specialty restaurants, spa treatments, beverage packages, and stateroom celebration amenities 5%; traveler insurance 10%. Sign up: Email admin@heirloomtravel.co with subject 'MSC Registration'. You will receive an email within 1 business day from admin with login information. Travel Agent Website: www.mscbook.com. Consumer Site: www.msccruisesusa.com. Resources: Transfer Form https://www.mscbook.com/pages/sdl/img/B2B_PROMO_2025-Agency-Transfer-Form_en_US.pdf; Quick Pay https://www.mscbook.com/shop/TAPortalFullFramedView?storeId=10757&catalogId=10001&langId=&taportalIframeKey=MENU_AUTOPAYMENT&loginRequired=true; Travel Documents & Visas https://www.msccruisesusa.com/manage-booking/before-you-go/travel-documents-visas; Accessibility & Medical Requests https://www.msccruisesusa.com/manage-booking/accessibility-and-medical-requests; Minor Policy https://www.mscbook.com/shop/TAPortalExternalView?storeId=10757&catalogId=10001&langId=&page=us_us/minors_policy.html&title=Minors%20Policy; Before Departure https://www.msccruisesusa.com/manage-booking/before-you-go; Web Check-In https://www.msccruisesusa.com/manage-booking/web-check-in; E-Ticket https://www.mscbook.com/shop/ETicketView; USA Brand Webinars https://www.mscbook.com/shop/TAPortalView?hideSideBar=true&storeId=10757&catalogId=10001&langId=&page=us_us/brand-webinars.html&title=USA%20Brand%20Webinars; Miami Terminal https://www.msccruisesusa.com/cruise/destinations/us-canada/united-states/florida/miami. Contacts: Individual Reservations 800-666-9333; Groups mscgroupadvocates@msccruisesusa.com; Special Needs specialneeds@msccruisesusa.com; Post-Cruise Needs postcruisesupport@msccruisesusa.com.
MSC Cruises
Cruise
Preferred Supplier:
MAST Supplier:
bottom of page